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Dealing With Conflict

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Description

Conflicts occur constantly either with peers, managers, stakeholders and customers. It is important that we have an understanding as to why the conflict is occurring and apply a process to manage it. Ultimately we want to have such a high skill level when managing conflict to prevent conflict situations from arising frequently.

Target Audience

Duration Time

1/2 to 1 day

Language

English

Certificate

No

Curriculum

Topics covered in this course include:

  • Identify the different types of conflicts that can occur
  • Identify when a potential conflict may arise
  • Apply different strategies for managing conflict
  • Understand the different conflict styles and apply the appropriate strategies

Handle conflict effectively

Notification

Please contact us at 03 8608 9901

(MON- FRI, 9AM – 5PM)

or email to support@skilledup.edu.au

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Notification

Please contact us at 03 8608 9901

or 0415 180 281

or email to marketing1@skilledup.edu.au

This will close in 0 seconds